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Thursday, January 27, 2011

Problem steps recorder

Ever needed to describe a computer problem to someone to get help? You should try the problem steps recorder. It’s built into Windows 7. It creates a handy file complete with images and descriptions of what’s going on. If you’ve never seen it, you can go to the Start menu and search for it (it's actually called psr.exe).

You could also use this software to record the steps in doing just about anything on your PC. Note: anything you type isn’t recorded, so if you’d want to include that you could type a note.

Here’s a video demonstrating how it works:

If you don't have Windows 7, you may be able to use Screenrecorder.  It was featured in TechNet magazine.  Here's the article:
TechNet Utility

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